The City is concerned about the delivery of customer service it has been providing to her citizens and has started a sign campaign. As I see from the sign, no more will customers be subject to verbal abuse from overly stressed city clerks, who have apparently been launching verbal and physical attacks against unsuspecting customers.As I read from this sign that I happened to notice at the City Cashier's office, the City is assuring us that this physical and verbal abuse will not be tolerated. Hopefully, this will put an end to those City Clerks abusive behaviors.
I fully endorse this sign campaign. Whenever I went down to buy a bus pass or pay a bill, I found myself the target of insults being hurled my way , or get hand contusions when the interac machine was pounded against my trembling fingers. I am a PERSON dammit!
I'm glad the City has taken a stand on this.
9 comments:
Wording aside, I notice that the federal government also employs a sign like this at the passport office in the Harry Hays building. The whole idea smacks of defeatism. Sure there are always going to be nutbars that get angry for the slightest mishap and yell and mistreat people, but to put a sign up means that there must be many such angry people. Many angry people indicates a problem with the service, not so much a problem with the people.
As I was buying my monthly bus pass, I actually asked the clerk if the sign was to protect her or to protect me? She chuckled a bit at that, but then said that just yesterday they had to escort a customer out because she was called a few choice words because she is a government worker. He ranted on about how she was a whore for the City, something like that.
Darwin? What were you doing yesterday between 11:00AM and 12:15PM ??
You got me! It took me an hour and 15 minutes because I had to wait in line that long to get some service.
Actually, I would never use the word like 'whore' in that context. 'Miscreant' maybe. Besides, you forget that my girlfriend is joining your ranks again tomorrow morning. Talk about sleeping with the enemy...
you used the word 'whore' and 'miscreant' in the same paragraph as 'my girlfriend'. I don't know if this is a mental slip...
I think I ordered toast from her this morning in the City Cafeteria. She's doing a good job. Not too much butter on the toast.
"Butter your toast!" Just for that I'm going to order the exchange of your comfy 'city slacker' chair for the Hannibal Lector rack, put in a desk that somehow makes your elbows and eyeballs hurt, and rearrange your office so that you share it with a Mr. G. Boutet.
(warning: do not go into the washroom at the same time as Mr. Boutet)
Comfy slacker chair?? Clearly you have never been on the 8th floor on the north side. Its so run down it makes Winnipeg look like Beverly Hills.
You gonna take my milk crate away that I sit on??
... and Gary is a contractor so he is not to use the employee washrooms, he gets a litter box.
who are you kidding? We all know you don't have a pot to piss in...
We're at the mercy of the Facilities gerbils... err .. team. I guess I'm lucky I have a desk.
But we have an order for 12 more SMART boards!
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